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Featured Items
5 Minute Go Green Activities Each activity allows students to get thinking about easy ways to incorporate green practices including water use, transportation, food choices, and more.
Accentuate the Positive (Nature of Customer Relations) -- Complete How critical are customer relations in an age of self service and online shopping? How does a business get there?
Are You Satisfied? (Economics and Economic Activities) -- Complete Every consumer, business, and society makes economic choices. Why do they make these choices? They want to obtain the greatest satisfaction for themselves from the least amount of resources.
Career Opportunities in the Sports Industry, 4th Ed. [Hardcover] For those who want to make their career in sports, the industry offers diverse opportunities in areas such as business, fitness, coaching, health care, journalism, and much more.
Course Guide: Business and Marketing Essentials
Making Mad Glad (Handling Difficult Customers) -- Complete Why are some customers so difficult to help? What should you do when you encounter a difficult customer?